Terms & Conditions of Refund
***Approval of Refund***
REHABZONE will process, subjected to approval, each refund of payment on a case to case basis.
Only valid reasons for refunds will be accepted. These include (but not limited to): product out of stock, manufacturing defect or premature failure of product. Customers are encouraged to claim for warranty (if applicable).
Change-of-mind is not considered a valid reason for refund.
Refund is subjected to :
(1) administration fee of S$20 (flat fee) or 10% of the order whichever higher ;
(2) Payment agent fee incurred e.g. PAYPAL , NETS;
(3) Delivery fee incurred;
to be borne by customer in event of cancellation or refund.