Delivery Information & Terms
At Rehabzone SportsMed, we are committed to delivering your orders efficiently and securely. Choose the delivery option that best suits your needs.
Warehouse Pick Up
Free collection at Kallang Bahru.
Ready by next working day (2pm).
Free Delivery
2–4 working days delivery.
Minimum order $100.
Regular Delivery
2–4 working days delivery.
Flat rate $4.
Express Next Weekday
Fast delivery (Mon–Fri).
Contacted before dispatch.
Express Next Calendar Day
Next calendar day delivery.
Contacted before dispatch.
Delivery Notes
- Delivery time window: 8am–10pm.
- No delivery to restricted zones.
- Additional surcharge may apply (e.g. Sentosa).
- One free re-delivery attempt; subsequent attempts are charged at $5.
- Tracking number available upon request (subject to courier updates).
Delivery Terms & Conditions
- Delivery timelines depend on third-party logistics providers.
- Exact delivery date is not guaranteed.
- No refund or compensation for delivery delays.
- Orders not delivered will be returned and re-delivery arranged.
- Re-delivery charges apply if delivery fails due to customer error.
- No extra charge applies if failed delivery is caused by Rehabzone.
Damaged Items
- Items are inspected and securely packed before shipment.
- Report damage within 24 hours to info@rehabzone.com.sg.
- Provide photos or videos for assessment.
- Replacement will be arranged where applicable.
Need Help?
Contact us for delivery status updates or overseas shipping enquiries.