Rehabzone Local (Singapore) Warranty Policy

Hyperice

Rehabzone offers a one-year local (Singapore) warranty that covers product failure due to a defect in material or workmanship for the following Hyperice products:

  • Hypersphere Vibrating Massage Ball / Hypersphere Mini Vibrating Massage Ball
  • Hypervolt Percussion Massage Device / Hypervolt Plus Percussion Massage Device
    • Motor Unit/Charger for 1-Year, Battery for 6-Months (effective 4th April 2019)
  • Venom Heat and Vibration Devices
  • Vyper 2.0 Vibrating Foam Roller

NormaTec

Rehabzone offers a two-year local (Singapore) warranty that covers product failure due to a defect in material or workmanship for NormaTec products

  1. Customer must have registered using the form below to claim warranty. Warranty claim may be rejected if this is not done.

  2. A one-to-one replacement of the defective product part will be provided at Rehabzone’s location at 6 Ubi Road 1, #01-11, Wintech Centre, Singapore 408726. Please provide registered Name/Email/Product Serial Number when claiming warranty.

  3. Warranty claim will not be accepted if product has been found to be tampered with, or damage is due to mishandling or wear and tear.

  4. Warranty coverage is only provided for products purchased from Rehabzone and/or our partners. You can verify this if you have a Warranty Card with the Rehabzone logo on it.

We also recommend registering for Hyperice’s own warranty program at hyperice.com/register-product so that claims can still be processed if you’re in the USA.

Please contact us at info@rehabzone.com.sg for any local warranty claims.

Note: Do not register if your Hyperice/NormaTec product does not include a Warranty Card with the Rehabzone logo

Warranty Claim Form

Found on Warranty Card

If you encounter an error message after submitting form, wait 1 minute for any confirmation email from us. If received, your warranty application has gone through.